I used the new fangled desktop app experience with a customer for the first time today. I was frustrated to find that the ability to request guest screen share and guest mouse control from the contextual menu next to the guest's name was absent. I wasted a lot of time in the meeting as a result! I spoke to tech support who told me this functionality is coming but is not yet available in the new app. I don't recall this reduced functionality being made clear upfront anywhere and I don't recall being given a warning. LogMeIn - please make these limitations more clear to avoid frustration and wasted time.     ... View more

Shouldn't there be a key or a meeting password so anyone who you pass on that information should be able to start a meeting. We use Goto meetings for centralized meeting and the original host doesn't have to be present, but this limitation of goto meeting gets us in trouble if the host calls in sick or is unable to make it to the meeting. I think it is a big limitation as we are calling people at home on vacations to start the meetings. Sending a new meeting invite creates confusion if your audience is larger that's why we avoid doing that. ... View more

I miss the cameras being in front of the screen i am sharing. How about an option to keep the camera screen on top, or in front of the screen i am sharing.    Moderator Edit: removed additional suggestion and updated title for clarity  ... View more

Customer asked for the function to have either a slide bar or the possibility for more preconfigured values when zoom is adjusted. Currently there is no possibility other then the 100% 75% 50% 25% as preconfigured values. There is also no way to enter a value for the percentage of magnification. The scroll function of the mouse can be used to zoom in and out but this is not obvious to the users and also most are using a laptop with  touchpad. Thank you in advance for your help. ... View more

The polling feature already exists in Webinar and Training. I think it would be great to include it in Meeting as well. My organization only uses Meeting and it is very frustrating to have to use Zoom whenever we want to poll participants. It throws off consistency and confuses people outside the organization when they don't know what platform to use. The feature already exists within the GoTo platform so I feel like copying it over shouldn't be that big of an ask. Please please consider bringing this feature over. ... View more

Hello LogMeIn team, Letícia's client, We asked for the following improvement in GotoMeeting. She would like them to include a function to disable chat logs in general. We saw that it is possible to manually disable computer to computer as shown in the image below:   However, this action becomes unfeasible for them to be executing on the organizers' machine and also for the participants, do you understand? Disabling chat is also not a viable option for them as they need this feature, they just do not want the content chatted during the meeting to be saved on the machine of customers and organizers ... View more