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AUTHENTICATION ERROR AFTER BOOT OF NUC

We have recently purchased GoToRoom

When we starts to unbox and install it, after booting of NUC their is a error: "Authentication failure" and didnt proceed to downloading updates.

Will we reurn it to vendor to replace a new one?

1 REPLY 1
LogMeIn Contributor

Re: AUTHENTICATION ERROR AFTER BOOT OF NUC

@jhomsky12  I apologize for the error message there.

 

Since the problem began have you been able to reach out directly to Customer Support for a possible upgrade?