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New Contributor

Anyone receiving antivirus alerts on latest gotomeeting update?

Our antivirus software, webroot, has flagged numerous machines with the update file C:\Users\{username}\AppData\Local\Temp\LogMeInUpdates\GoToMeeting\13190\G2MCoreInstExtractor_13158_13190.exe with the detected threat W32.HackTool.Gen.  Is anyone else receiving antivirus alerts on latest gotomeeting update?

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LogMeIn Contributor

Re: Anyone receiving antivirus alerts on latest gotomeeting update?

Hi there,

Sorry, we haven't received any recent complaints from Webroot users.

 

Please see the following document around allowing GoToMeeting through Webroot: https://community.webroot.com/webroot-secureanywhere-antivirus-12/how-to-add-firewall-exceptions-595...