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New Contributor

Cannot Set up Enterprise Sign-In (SSO)

hi

I am trying to Set up Enterprise Sign-In (SSO).

I opted  Method 2: Upload a file at this website.

 But when i try to verify i am getting error
 
"Could not verify the domain. The verification code does not match the expected code or is not present"
4 REPLIES 4
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LogMeIn Contributor

Re: Cannot Set up Enterprise Sign-In (SSO)

Hi there @ayswaryaprasad ,

Typically GoToMeeting SSO customers will work with an Identity Provider before attempting to verify a domain.  Is that your situation also?

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New Contributor

Re: Cannot Set up Enterprise Sign-In (SSO)

I'm having a similar problem to Aiswarya. My webdeveloper opted for method 2 and completed that. 


The account is verified, but when I went to log in, I got this error

 

"We apologize, but an error has occurred while processing your request. Please try again. For more information, contact support."

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LogMeIn Contributor

Re: Cannot Set up Enterprise Sign-In (SSO)

@JenniferKumar  Which IDP are you working with specifically, and have you reached out to them about this problem? 

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New Contributor

Re: Cannot Set up Enterprise Sign-In (SSO)

In this case, is the problem with the IDP, then? I am confused.