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New Contributor

Deleting old meetings

How can I delete old meetings?

I am asking, because GDPR requires the right to be forgotten. I need to be able to either delete the entire past meeting or at least the attendees' personal data.

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LogMeIn Contributor

Re: Deleting old meetings

Hi Matthias,

Customers cannot delete data from their GoTo accounts themselves, though Meeting history is automatically removed after 1 calendar year.

 

Please first see LogMeIn's GDPR reference guides here:  https://www.logmeininc.com/gdpr/resource-center

 

If you have a specific data request, we can accommodate that through a Customer Support case escalation:  https://support.goto.com/meeting/help/how-do-i-contact-gotomeeting-customer-support-g2m090151