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New Contributor

Different numbers for scheduled and unscheduled GTM sessions

I have a GTM account. It lets me start a session any time with a given number for phone audio. 

When I schedule a call, it assigns a different call in number for phone audio. 

This is very confusing and prone to people not knowing which call in to use. GTM should use the SAME number for an account all the time, regardless of the method for initiating the session.

 

1 REPLY 1
LogMeIn Contributor

Re: Different numbers for scheduled and unscheduled GTM sessions

Hi there,

While GoToMeeting does use a variety of dial in locations, and assigns them based on the best availability and quality, GoTo Organizers may also schedule 'recurring' meetings in order to keep the meeting information and dial in options static for a longer period of use.