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johannes_s
New Contributor

Re: Microsoft Surface extremely slow when on Gotomeeting

Hi all,

same problem here with the same type of surface.  Tried everything from Webapp to ... I don't know. I often use Confluence or Powerpoint or Excel within my meetings. All these apps start very slow an react very slow during a G2M session.

System:

Windows 10 Pro

Version 10.0.19041

i5-7300U

8GB Ram

256GB SSD

AshC
LogMeIn Contributor

Re: Microsoft Surface extremely slow when on Gotomeeting

Hi everyone,

While we currently investigate failure reports of this nature, on certain processors that may handle GoTo information differently, I can also offer a special rendering patch that you can test on your Surface tablets if needed. 

Please click my Community name and send a message if you'd like to test out this patch.  Please confirm your email spelling so I may send the attachment privately, outside of the Community itself.

 

Thanks,

Ash