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New Contributor

My first connexion !

I used for the first time this morning GoToMeeting for a Visio Conference with some colleagues. I was able to see may colleagues , and to hear them. But my colleagues were unable to see me but they can hear me.  I was able to see my face on the computer ond for this reason I supposed that teh webcam works well. The micro is also on the web cam. I am unable to explain why my colleagues were unable to see me. Could you help me ? Thanking you beforehand.

2 REPLIES 2
LogMeIn Contributor

Re: My first connexion !

@lapache  First see if your webcam can stream through this third-party website:  https://www.onlinemictest.com/webcam-test/

New Contributor

Re: My first connexion !

Many thanks for your reply.

After check my webcam I had the following reply : " Camera not Authorized. Please check your media permission settings ".

I have to investigate in this way .