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My plugin crashes outlook whenever I try to add a GoTo Meeting to my calendar invite

My plugin crashes outlook whenever I try to add a GoTo Meeting to my calendar invite. Strange. I’ve uninstalled and reinstalled numerous times.

5 REPLIES 5
LogMeIn Contributor

Re: My plugin crashes outlook whenever I try to add a GoTo Meeting to my calendar invite

@acarnevale I'm sorry to hear it.  Could you state what operating system, Outlook version and GoToMeeting plugin type you are working with?

New Contributor

Re: My plugin crashes outlook whenever I try to add a GoTo Meeting to my calendar invite

Windows 10 Pro on SurfaceBook2. Office 365 version and the latest plugin from the website. It used to work without issues.

LogMeIn Contributor

Re: My plugin crashes outlook whenever I try to add a GoTo Meeting to my calendar invite

Thanks, exactly where did you download the GoToMeeting Office 365 plugin from?  From here? https://support.goto.com/meeting/help/install-the-gotomeeting-office-365-outlook-add-in-g2m020050

New Contributor

Re: My plugin crashes outlook whenever I try to add a GoTo Meeting to my calendar invite

LogMeIn Contributor

Re: My plugin crashes outlook whenever I try to add a GoTo Meeting to my calendar invite

OK, that's an older plugin that may not be updated currently.  Are you able to set up the 365 version there at all?