In my preferences, under meetings, I have checked "Mute me when joining a meeting"
When I join as an attendee - my audio is UNMUTED.
This is creating problems......
Desktop Application - GTM
We recently addressed this problem in the most current GoToMeeting software versions. If your problem persists, please check the software version after a clean re-installation. Thanks~!
I am observing this same behavior on v8.47.2 build 14316 on Mac OS. "Mute me when joining a meeting is selected". However, I am not muted when I join meetings.
Hi @GoToUser ,
Would you be able to uninstall, reboot and reinstall GoToMeeting to confirm that behavior happens again? If so, we may want to gather some log files from your affected Mac.