Here's a new thing we discovered. A major update was made to the interface at https://app.goto.com/meetings recently.
Our organization prefers organizers to often use a single sign on launcher (Okta) to have folks go to that website and launch meetings or rooms from there as opposed to the app or using links in calendar invites. Some folks do use calendar invites, but launching from https://app.goto.com/meetings is very common.
We are using the classic version of desktop app as the new app is too resource intensive and has issues with not allowing you to break out windows (cameras, etc..) that we prefer in older version.
In the past when launching a meeting from the website interface it would launch the desktop app. Now it opens a separate browser window with a preview of camera. If you continue it launches the "web" version of GTM.
You must click "Switch to the Desktop App" at the bottom of the separate browser window to launch the app.
These updates/changes have already caused major confusion and use difficulties in our office today.
Why is it preferred to launch the "web version" in this instance? Wouldn't launching the desktop app make more sense as the default?