cancel
Showing results for 
Search instead for 
Did you mean: 
PCCKF
New Contributor

Problem with diacritics (polish lang.)

Hello.

 

I have a problem with diactrics. When attendees write messages, the text is cut off when they're trying to type polish diactrics. Is there anything I could do with that issue?

1 ACCEPTED SOLUTION

Accepted Solutions
radui
GoTo Contributor

Re: Problem with diacritics (polish lang.)

Hi @PCCKF ,

 

I am a product manager for GoTo.

Our chat implementation has been revamped, can you please tell me if you are still encountering problems with the special characters?

 

I tried it out and it seems to work.

 

polish characters.png

 

 

Best regards,

Radu

Product Manager, GoTo Resolve

View solution in original post

7 REPLIES 7
AshC
Retired GoTo Contributor

Re: Problem with diacritics (polish lang.)

@PCCKF  I'm sorry that the software is not currently optimized for all languages.  However, if you have a screen shot of what your talking about, It will help in considering Polish diactrics as a future enhancement.  


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
PCCKF
New Contributor

Re: Problem with diacritics (polish lang.)

Inkeducietyczat_LI.jpg

 

Hello. That's how it looks. To be honest, I'm quite dissapointed, because it used to work fine. Our company has been your loyal client for many years, so it would be really nice if we could continue using it. This problem, however, makes it hard for our clients to like the way the platform works, if they can't ask their question and for us, when we have to always explain to our clients that they shouldn't use polish diactrics. Please think about it, I think that company should constanly work to get better, not worse.

AshC
Retired GoTo Contributor

Re: Problem with diacritics (polish lang.)

@PCCKF  Thanks for the feedback. I have shared this with the development team. 


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
AshC
Retired GoTo Contributor

Re: Problem with diacritics (polish lang.)

@PCCKF  I'm sorry we may not have a native Polish speaker on our language team.  Can you please elaborate on what you mean by the 'diactrics' problem?  


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
PCCKF
New Contributor

Re: Problem with diacritics (polish lang.)

In Polish, we have letters like ą, ę, ł, ż etc.. When attendees try to type them, message is cut off.

AshC
Retired GoTo Contributor

Re: Problem with diacritics (polish lang.)

@PCCKF    Thank you. 


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
radui
GoTo Contributor

Re: Problem with diacritics (polish lang.)

Hi @PCCKF ,

 

I am a product manager for GoTo.

Our chat implementation has been revamped, can you please tell me if you are still encountering problems with the special characters?

 

I tried it out and it seems to work.

 

polish characters.png

 

 

Best regards,

Radu

Product Manager, GoTo Resolve