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Recording doesn't show full PowerPoint
I have had this problem again. I wasusing MacBook Pro 2022 and trying to record presentations with powerpoint (16.78.3 powerpoint for mac) slides on presenter view. I was using a Meeting Owl, which worked fine. I shared each individual powerpoint presentation. However, on the recording, only a single slide (usually the first) can be seen throughout the talk. The speaker is visible and audible. It is disappointing that the slides have not been displayed/advanced.hallf11 days agoNew Member39Views0likes3CommentsDuring conference call, muted attendees unexpectedly become UNmuted when an attendee joins online
Hello all, We use GoToMeeting exclusively in "phone call" mode only for callers listening to our church service. The organizer and attendees dial in by phone call, for which this user guide applies: https://support.goto.com/meeting/help/how-do-i-manage-my-phone-audio-with-keypad-commands We very much depend on it running well unmonitored\unattended once the Organizer has started the call and muted all the participants. We have had this working great for over 5 years until a couple months ago :( We also regularly have an attendee that joins "online" via GoTo online/computer audio/VOIP. I am not sure when this began, not the full 5 years, but many months with no problem. PROBLEM: - Organizer starts the meeting by phone call and mutes all participants such that they can not unmute themselves - Attendees start to join by phone. All are muted. So far so good. - An attendee joins online/by link (rather than phone), using computer/VoIP audio. - This ends up "resetting" attendees by phone and DISABLES previously set Muting. Now, all participants are UNMUTED. This is the problem. It sure seems to be a defect. Yes, toggling *5 again will mute all participants, but we count on it working without having to be monitored, as it did for years. Yes, hosting it online/from computer/mobile app gives the organizer control to mute all participants within the app, but this is not an acceptable workaround for our use case and again, it worked fine for years. This was replicated on a GoToMeeting support call and is being tracked in a ticket but in the meantime is this something experienced by others? Something already known or being fixed by the development team? Thanks, -Johnjohns822 months agoNew Member41Views0likes2CommentsRecord button gray-out if meeting has password
We have GotoMeeting pro version. Local/cloud recording works fine. But lately we encounter this strange problem. If we setup password for the meeting room, then the RECORD button will gray out and not allow us to record the session. We try with web app and desktop app version of Gotomeeting but the result is the same. If there is a password for the meeting room, RECORD button is gray out. No password then RECORD button will be visible and we can record the session. Anyone encounter this issue ? Nathan TranSolvedNathan72 months agoNew Contributor21Views0likes2CommentsAI Note Taker for Go 2 meeting
any suggestions on a Ai notetaker that works with Go 2 MeetingSolvedgphilliban2 months agoNew Member15Views0likes1CommentHost unable to Unmute everyone at the click of one button
Hi: The new app does not allow me to unmute all participants at the click of one button. This makes it very difficult as I am unable to control the meeting and allow the participant that I want to allow to speak to be unmuted.Solvedrobincares223 months agoNew Member258Views0likes5CommentsSubscribe to this post for Allowlisting and Firewall Configuration Updates
Hi, If you wish to be notified of changes to our Allowlisting and Firewall Configuration Updates, please subscribe to this post. When an update is made we will comment on this post and notify all subscribers.GlennD3 months agoGoTo Manager9.9KViews3likes9Comments
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