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Attendees Limit bug

My License is allowed maximum 50 user to join the webminar, in picture show that I only have 25 attendees joined my webminar, but the system show the allowed attendees is full? May I know what is the problem? I'll have a few more webminars coming up, and I'll take the lose if that happens again.
WhatsApp Image 2020-01-17 at 10.27.08 (1).jpeg

GoTo Moderator

Re: Attendees Limit bug

Hi @ChauChun ,

The 50 person limit also relates to Staff members such as Panelists and Co-Organizers.  These members added to Attendees represent the in-session maximum for each broadcast.


**There can also be a situation where some attendees join, then leave, and more arrive to take their place.  In these situations, we can only accommodate 130% of the total allowance, in your case this would be around 65 total attendees for each broadcast.

Ash is a member of the GoTo Community Care Team.

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