cancel
Showing results for 
Search instead for 
Did you mean: 
ChauChun
New Contributor

Attendees Limit bug

My License is allowed maximum 50 user to join the webminar, in picture show that I only have 25 attendees joined my webminar, but the system show the allowed attendees is full? May I know what is the problem? I'll have a few more webminars coming up, and I'll take the lose if that happens again.
WhatsApp Image 2020-01-17 at 10.27.08 (1).jpeg

1 REPLY 1
AshC
GoTo Moderator

Re: Attendees Limit bug

Hi @ChauChun ,

The 50 person limit also relates to Staff members such as Panelists and Co-Organizers.  These members added to Attendees represent the in-session maximum for each broadcast.

 

**There can also be a situation where some attendees join, then leave, and more arrive to take their place.  In these situations, we can only accommodate 130% of the total allowance, in your case this would be around 65 total attendees for each broadcast.


Ash is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!