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Webinar Studio
Contributor

Chat Logs for Breakout Sessions

How can I download the chat logs from the breakout sessions?

‎06-08-2020 02:24 PM
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AshC
GoTo Moderator
GoTo Moderator

Re: Chat Logs for Breakout Sessions

Hi,

Chat logs are not saved in reports, or stored at LogMeIn, so you need to save those to your local desktop PC as the broadcast concludes:  https://support.goto.com/webinar/help/send-chat-messages-g2w040017 


Ash is a member of the GoTo Community Care Team.

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‎06-09-2020 03:19 PM
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Webinar Studio
Contributor

Re: Chat Logs for Breakout Sessions

This does not save the chats from the breakout sessions only from the desktop app.  This is simply how to save the chat logs from a GTM, GTW, or GTT main session - all of which download automatically based on your preferences.

 

I need a way to track participant engagement within the breakout sessions - which launch via a browser window.  Chat logs do not save and polls cannot be launched.   If no tracking is possible, I highly suggest this improvement be made.

‎06-10-2020 09:11 AM
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