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Chat does not show new messages once you copy from the chat and paste into another application
Hi - two of our teammates have experienced this...during a webinar, we run a separate chat in another application (Microsoft Teams) that we copy and paste GoTo messages into so that the team can decide who answers the question or if we need to table it. We keep our team chat separate so that the GoTo chat isn't full of our back-and-forth messages. Once they copy and paste from GoTo into Teams, new messages do not show up in the GoTo chat. They discovered a workaround...when they click "Pop Out" to separate the windows in the interface, wait a few seconds, and then merge the windows back, that takes care of the issue. However, they shouldn't have to do that to fix the problem.
Am I the only one .....
Am I the only one who is fed up with GTT FORCING CUSTOMERS TO SWITCH TO THE TERRIBLE 'NEW VERSION'! I have tested it and it's full of bugs and looks like a child's online game. The only thing that worked properly is the 'send an emoji reaction' which is ridiculous and not appropriate for a serious business training session. I DO NOT WANT TO USE THIS VERSION - please allow customers the choice! GTT deleted my previous post saying the same thing so I'm guessing the don't want to hear it!How to include media sound in screen sharing with desktop-app?
Hi community, after several trys I do not come to a solution how to include media sound while screen sharing to the audience. I am using the desktop-app on a Windows setup. I know this article: https://support.goto.com/de/training/help/how-do-i-include-media-sound-during-a-session but it simple does not work this way. There is no option to "enable Include media sound (desktop app)" as it reads in the article. I only have the option to share eather my desktop or a specific window - no checkbox or anything to enable media sound inclusion. During one of my countless trys although I got the caption "include media sound during a session" written next to one of my selectable chrome tabs (youtube tab). I clicked that, but it did not work. Any ideas?
What is the GoTo Insiders Project?
As a customer, your insights are incredibly valuable to us. Your feedback and ideas help shape the future of our services. The GoTo Insiders Program is for English speaking customers who are ready to take this to the next level and participate in research opportunities. Why join? Access new features before they release Meet and connect with GoTo product leadership Fast-track feature requests and ideas Point the way for the GoTo product roadmap What kind of research opportunities? Our team will directly reach out to insiders when a research activity opens. Insiders can decide on whether they would like to participate in the activity. The level of involvement required from customers vary from one activity to another (it ranges from answering to a one-time survey to participating in a beta program for few months with regular feedback session). The level of involvement required will be provided in the research activity invite that will be sent to insiders. Where do I sign up? Our sign up page is here
