Voice announcement in wrong language

[Pracsis]

Hi AshC, thanks for your reply. 

The webinar was a webcast, and it was not a duplicate of another webinar. 

Only people connected as attendees--in-browser--heard the announcements in German. We, the organizers, heard it in EN. 

If the attendees were using a corporate VPN with servers located in Germany, say, could this have affected things?

[Pracsis]

AshC:

I am able to reproduce the problem simply by scheduling a new webcast and joining as an attendee in-browser. 

Again, only the in-browser attendees hear the voice announcements in German; app users in English.

Am I missing some obvious language setting somewhere?

We have a pan-European webinar in one week with 1000+ attendees and it would be really nice to resolve this beforehand. Thanks!

[Pracsis]

Hello, could you please address this issue? We have a big webinar in two working days?

[AshC · Accepted solution]

Hey everyone,

This issue should be fully resolved, so please let us know if you hear any more complaints from attendees.