We are new to the platform and when running a webinar I watch the event as a delegate on my tablet. The slides and videos are showing fine along with the speaker, if only one is one screen. As soon as I have two speakers the tablet (and my phone) get stuck on one of the presenters and you don't see the other one. So the other day I couldn't see the first speaker and just watched the face of the second speaker instead. When I sign in as a delegate on my laptop it looks fine.
Is this something that is in my platform settings that I need to correct? I'm concerned that other delegates are seeing the same view as me.
Thank you for any help or suggestions.
Hi Annie,
You should be able to toggle the webcam views on iOS devices to 'All' though the mobile app itself: https://support.goto.com/webinar/help/share-your-webcam-ios-app-g2w090044