Thanks for the suggestion. I haven't tried another browser because the website I am demoing only works properly in Google Chrome. We have done about 8 webinars the prior two weeks with no issues and then all of sudden this started.
This is crazy! I use GoTo all the time and just now started getting these black boxes in audience view. I have restarted, update drivers. It only happens in Powerpoint shows. I do webcasts for thousands and this is unacceptable. I need to get this resolved or go to a different webinar hosting company.
Hi Joe, Sorry about that. Sounds like you've done some troubleshooting on your own. If you've already confirmed at your PC's manufacturer website that your drivers are up to date, could you post the specs and model number here to review?