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New Contributor

Can't change account

I just logged in to reactivate my account, clicked on it and it said it needed a billing update. No problem... but saw at the top of the page, 

"We apologize, but we’re processing your account and can’t change it right now. Please try again later."


Closed that, updated my billing, and then clicked to reactivate.


Again, got the processing your account and can't change it right now.


How long does it take to fix my account so I can resume and get started setting my next webinars up?


LogMeIn Contributor

Re: Can't change account

Hi dimeco,

I apologize for the billing errors.  If your account is still stuck in limbo like that, please click on my Community name to privately message me your login email to check internally.