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New Contributor

Cancel and Renewal of existing paid subscription

Hi Team,

 

We are using GoToWebinar from last 5 months. Since for next few months, we do not need the subscription

1. Can we cancel the subscription for short term?

2. How to renew the subscription when we require again?

3. Will we loose previous data and records if we cancel and renew later?

4. Will the API be same once renewed?

 

Please answer all the questions

1 REPLY 1
LogMeIn Contributor

Re: Cancel and Renewal of existing paid subscription

Hi,

You may cancel your monthly GoToWebinar subscription at any time:  https://support.goto.com/webinar/help/cancel-your-account-g2w010011

 

Should you decide to reactivate, all the scheduled events, recordings, and reports will become available again. You account key will also remain the same regarding any APIs you had set up.