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New Contributor

Confirmation Email Editing

Hi, I am trying to update the confirmation email and finding that the webinar description is hardcoded in. There is no place to edit or delete. I can add wording, but when you look at the preview, the webinar desciption is still there. I can't find anywhere I delete the webinar wording for the confirmaiton email and GoToWebinar support line has confirmed this functionality does not exist. Can someone please help me to add this feature in? 


LogMeIn Contributor

Re: Confirmation Email Editing

Sorry, @KLORBER ---  The GoToWebinar description section is automatically included in every email communication to participants.  This cannot be disabled. 


** The only way to completely customize emails would be to send your own using our APIs, with the help of a developer.