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New Contributor

Confirmation Email Editing

Hi, I am trying to update the confirmation email and finding that the webinar description is hardcoded in. There is no place to edit or delete. I can add wording, but when you look at the preview, the webinar desciption is still there. I can't find anywhere I delete the webinar wording for the confirmaiton email and GoToWebinar support line has confirmed this functionality does not exist. Can someone please help me to add this feature in? 

 

1 REPLY
LogMeIn Contributor

Re: Confirmation Email Editing

Sorry, @KLORBER ---  The GoToWebinar description section is automatically included in every email communication to participants.  This cannot be disabled. 

 

** The only way to completely customize emails would be to send your own using our APIs, with the help of a developer.