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We're doing a live Webcast right now. We uploaded our Powerpoint slides earlier today, and they were totally clean. But in the live Webcast (as both an attendee and a presenter) there is a watermark for something called HTML5POINT in the bottom right hand corner of every slide. We can't get rid of this at all.
Hi Kevin, I apologize for this issue you've run into during your live webcast. Had you run a test webcast earlier and the watermark wasn't present, and it only just appeared? Have you tried reuploading the slides to your webcast?
Unfortunately, our team does not typically support webcast; please reach out to the dedicated Webcast support team at email@example.com and they should better be able to assist you with this problem.
Hi Kevin, I'm sorry the terminologies are a bit confusing. GoTo WEBCAST is not the same as GoTo WEBINAR. Webcasts have a different support network that we do not have access to from here unfortunately. This team does have an email support alias available at firstname.lastname@example.org