I'm no longer able to able to manage the mobile app version of GoToWebinar Dashboard using the new GoTo app even though your system continues to push me an alert to install the new GoTo app (which I've installed and reinstalled over 15 times) to try to get to my GoToWebinar Dashboard view. You removed it from Customers as of this week (June 17, 2024).
It not only serves a mobile-friendly purpose to set up campaigns on-the-go, but also gives me a quick data view of the registration figures without having to log into the desktop version. As well, when my screen is in Presenter clean screen mode and I can't use the GTW desktop platform so that I don't disrupt the presentation, I tend to look at my mobile phone app to view in-progress, grab links, work on other campaigns, etc.
Please bring back the ability to have a mobile app version. GoTo is becoming less desirable with some of these changes that you're making without thinking of the user/customer's day-to-day functions. Stop thinking like an I.T. person!
I contacted Tech Support and they told me that going forward I will need to use the desktop version which is not satisfactory: "Notified that the GoTo app does not allows you to manage the webinar mobile. However, access is available through dashboard.gotowebinar.com"
