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New Contributor

GoToWebinar login instructions

Hello - we love using GoToWebinar as our host platform. However, many of our attendees don't click on the "Join Webinar" link that is sent to them - they only dial in to the audio.  At the end of the webinar, the GoToWebinar Attendee Report does not show that they attended because of this problem. 

 

They receive an email from GoToWebinar with login instructions that has two steps: 1. Click on Join Webinar and 2. If applicable, to dial in to the audio. 

 

Question: is it possible to modify the login instruction email by completely eliminating the audio dial-in instructions (step 2) and ONLY leaving the link (step 1)?

 

Thank you

1 REPLY 1
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LogMeIn Contributor

Re: GoToWebinar login instructions

@interpreter  I am afraid the Confirmation / Reminder emails to participants cannot be customized in that manner unless you're creating your own messaging through development of your own (requires API knowledge).