The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Problems with bulk upload of registrants
I am having problems uploading a list of bulk registrants. I used the template from GoToWebinar, saved the file as a .csv and have tried uploading it 3 times. Each time it appears to go through, but ...
Yes, that's what I used. Apparently the problem was the accent marks in the names -- even dashes and periods in names. I had to open my spreadsheet in Notepad, then save it as a an UTF-8 file, then open it again in Excel then save as a .csv.
Hi,
Can you please check it:
- if there only 3 columns the first is: First Name, Last Name, Email address
- there are no special characters like: /; _
- the file format is csc (coma separated UTF8)
csv comma separated
Yes, that's what I used. Apparently the problem was the accent marks in the names -- even dashes and periods in names. I had to open my spreadsheet in Notepad, then save it as a an UTF-8 file, then open it again in Excel then save as a .csv.
