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julieswork's avatar
julieswork
Active Contributor
4 years ago
Solved

Problems with bulk upload of registrants

I am having problems uploading a list of bulk registrants. I used the template from GoToWebinar, saved the file as a .csv and have tried uploading it 3 times. Each time it appears to go through, but ...
  • julieswork's avatar
    julieswork
    4 years ago

    Yes, that's what I used.  Apparently the problem was the accent marks in the names -- even dashes and periods in names.  I had to open my spreadsheet in Notepad, then save it as a an UTF-8 file, then open it again in Excel then save as a .csv.