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Forum Discussion
julieswork
4 years agoActive Contributor
Problems with bulk upload of registrants
I am having problems uploading a list of bulk registrants. I used the template from GoToWebinar, saved the file as a .csv and have tried uploading it 3 times. Each time it appears to go through, but ...
- 4 years ago
Yes, that's what I used. Apparently the problem was the accent marks in the names -- even dashes and periods in names. I had to open my spreadsheet in Notepad, then save it as a an UTF-8 file, then open it again in Excel then save as a .csv.
julieswork
4 years agoActive Contributor
Unfortunately this solution isn't working for me again today. I just sent back a ticket because this is halting productivity for me.
AshC
4 years agoRetired GoTo Contributor
julieswork OK, please let us know if your issue remains unresolved.
- jdemaria4 years agoNew Member
It's 2022. Please make improvements to this bulk import process. Like the original poster, I have 1000+ contacts that I'm trying to bulk register and I can't. There is no detail on the records that have errors. Why not just copy paste? There is a hundred ways to do this, the the simple solution GTW developed is half baked.