The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Second week in which the system reports zero attendees
THREE PROBLEMS:
1) This is the second week in a row when our webinar shows as no ZERO ATTENDEES but in fact over 950 people attended. The webinar is:
Webinar ID
986-584-051
Because there...
Jamch we see that you have a current case open and our team is working on restoring your data. Your case will be updated once it's restored.
Fran_Simon we are currently reviewing the status of your case.
Please note:
- We are fixing the webinars that are missing data on a case by case basis.
- We have a fix for the Cancelled Registrations currently being reviewed. It is being treated as a high priority and we hope to release it soon. We will continue to update this thread on the status of the fix.
Thanks everyone for your patience and we apologize for the frustration and inconvenience.
Jamch we see that you have a current case open and our team is working on restoring your data. Your case will be updated once it's restored.
Fran_Simon we are currently reviewing the status of your case.
Please note:
- We are fixing the webinars that are missing data on a case by case basis.
- We have a fix for the Cancelled Registrations currently being reviewed. It is being treated as a high priority and we hope to release it soon. We will continue to update this thread on the status of the fix.
Thanks everyone for your patience and we apologize for the frustration and inconvenience.
As I reported previously, in addition to the attendance problems, the PAST EVENTS section in the Android app is void of past events. While that might seem minor, I use the app every day.
What is the ETA for having the database work done so this does not happen again on a future webinar? Is anyone working on the Android app issue?
