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Anastasis_it
Active Contributor

Re: Take an early look at the new GoToWebinar experience

I totally agree with you, also for Europe users
fedstrive1
New Contributor

Re: Take an early look at the new GoToWebinar experience

Hello, 

Thank you for the update. Our team conducted a test run last week and shared the following questions/feedback:

  • How can we completely hide the “Record” button from the participant display? It is important that this is NOT visible at all to our participants. The current setting, where the “Record” image is visible is not an option for our organization. We understand that it is turned off and the participant cannot record, but the image cannot be visible at all.
  • The view of the ppt slide was small compared to the screen; it wasn’t intuitive how to make the slide full screen. The plus/minus toggle on the right side didn’t make it full screen, but instead just cut off part of the slide.
  • When using Merge it made several black boxes that we couldn’t navigate out of, and could no longer see the slide that was being shared, and couldn’t find it again.
  • Can we hide the Participant View “view of minutes remaining countdown box”?
  • Is there an estimated set retirement date for GoTo Webinar Classic? Can you please provide a clearer explanation regarding the switch? Will there always be two options available, the new GoTo Webinar and GoTo Webinar Classic? Our annual subscription renews soon, and we want to ensure that we’ll be able to implement Classic for the full 2025 calendar year.
KateG
GoTo Moderator

Re: Take an early look at the new GoToWebinar experience

Hi @fedstrive1


Welcome to the GoTo Community and thanks for sharing your feedback here, this will be shared with the team. Following your points: 

 

  • The record button can not be removed at this time. Can you share why this should be removed? This would help when sharing feedback with the product developers
  • To better understand the PPT slide being smaller, is this for the presenter or attendee? If presenter and using flexible layout, you can control the window size; if  merged, you can pin the tile so it's enlarged on your screen. 
  • I would need to see a screenshot if possible, I'm not sure what you are seeing. 
  • If you click on the timer you will see the option to hide it from attendees

Screenshot 2024-07-31 143642.png

 

 

 

 

 

 

 

  • The new GTW experience is still in beta and there currently isn't a timeline for deprecation of the classic app. 

Kate is a member of the GoTo Community Care Team.

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