GoTo Webinar Discussions

GoTo Webinar Discussions is the best place for you to ask questions report issues and share feedback with the GoTo Webinar community and GoTo team.742 Posts

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Webinar Confirmation Email Copy
Hello! Is there a way to not have the registration landing page copy included in the confirmation emails that go out? Upon registering, they get an email that includes the copy that we put in the email itself, but then it also includes the entire subject matter from the registration page itself.
Solved
Kellerz24
New Member
4 days ago
615Views
0likes
3Comments
What happened to Live Q&A during Webcast/Recorded events?
Earlier this year, around February, we were running some "simulated live" test events using pre-recorded videos using the Webcast/Virtual Events options. During the tests and organizer was needed and it allowed for live moderated Q&As. I don't see an option for live Q&A's anymore under "Recorded" or "Virtual Events" options. Tried reverting to classic GoToWebinar and still no options for live q&a's, it only has the option for questions to get emailed to you at the end of the webcast.
Solved
HelderG
New Member
4 days ago
54Views
1like
3Comments
Wbinar by phone calls. No PRESENCE in the final report.
Hi all, I report the problem that at the end of the webinar session, the attendance report is generated. Anyone who uses the phone call instead of the web connection isn't put in the PARTICIPANTS LIST. Why this? It generates problems later in the face of providing a certificate. How can this bug be solved? The access code generated is associated with the registration name, therefore it should be unique for the user who participates. Thank you in advice for suggest. If need screens, wave also those.
Solved
FabioV2
New Member
7 days ago
18Views
0likes
1Comment
GoToStage Analytics past 2 years
Hi - we have exceeded two years since we published a boat load of videos and now are unable to pull viewership reports for trainees. Is there any way to fix that, or do we have to republish videos in GoToStage every two years (or within two years)?
VRLDO
Contributor
17 days ago
51Views
0likes
2Comments
GoTo Webinar - how to hide all attendees?
I see there is an option to hide attendees in the GoTo Meetings, but I do not see that as an option in GoTo Webinar. Does anyone know if there is an option to hide all attendees at once in GoTo Webinars?
Solved
snimon09
New Member
17 days ago
34Views
0likes
1Comment
GotoWebinar Confirmation Emails Not Triggering via Hubspot Integration
We've recently switched over to Hubspot for all our registration forms and noticed an influx of responses from webinar registrants saying that they didn't receive their confirmation email. It looks like the integration is all connected properly in real-time and the users are shown as registered in GotoWebinar, so I can't see why the confirmation email isn't being triggered. Has anyone else experienced this problem or know of a workaround to ensure that their registrants receive a confirmation email?
Solved
TeamQ
New Contributor
19 days ago
72Views
0likes
3Comments
Keeping GoToWebinar's audio going after switching to a different app. on an Android phone
I normally use GoToWebinar on my Android phone. It will be very helpful to keep the meeting's audio going when I switch to a different app. on my phone. Is this possible?
harrychou25
New Member
19 days ago
22Views
0likes
1Comment
Certificate of participation ?
Do we get a certificate of participation after attending the session?
Solved
Dhanush
New Member
28 days ago
44Views
0likes
2Comments
Anyone have experience with Interprefy translation services?
Does anyone have any experience using Interprefy along with GoTo Webinar? I need to be able to generate French subtitles for English language webinars in real time. Our webinars often have multiple speakers, so the PowerPoint workaround will not work for us. I discovered Interprefy here: https://www.goto.com/integrations If anyone out there has figured this out, I would greatly appreciate hearing what your solution was. Thanks!
JHalpern
New Member
31 days ago
366Views
0likes
4Comments
PowerPoint slide show issue
I am using the new GoToWebinar, and when my speakers share their PowerPoint in slide show mode, GoToWebinar only displays the editing view of PowerPoint if they choose to share only the PowerPoint application. Therefore, they are compelled to share their entire screen to resolve this issue. Does anyone have a solution to this problem?
Aristeidis
Visitor
2 months ago
53Views
0likes
1Comment

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