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Ken4
Contributor

Webcast Mode Attendee Dial In

Quick question, we use the GoTo Webcast Mode which I know doesn't include dial in info for attendees which I'm ok with. When one of these webinars is launched, I noticed a "invite" in the lower right of the attendee tab, when you open that a pop up which you can either select "Email" or "Copy Invitation"    this does include dial in info. Is this just a small pool of phone dial in info for those who have trouble connecting? is it safe to send those having connection issues this dial in info since technically attendees don't have that option?

 

Again, I'm thinking this is a very small pool of dial in access for those having issues.

Thanks 

1 REPLY 1
AshC
GoTo Moderator

Re: Webcast Mode Attendee Dial In

@Ken4  That telephone audio is meant for Staff members only, and anyone dialing in may not have their audio synced with the video transmission.  


Ash is a member of the GoTo Community Care Team.

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