The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
kdurigan
6 years agoActive Contributor
Webinar Analytics is Missing
We hosted a webinar on 3-31-2020 and it's not showing in our analytics. I need help to resolve this. Thanks! Webinar ID 709-200-947
- 6 years ago
fourthlink We are still investigating an earlier issue where some webinars have long delays with reporting. Please subscribe to the status page for updates: https://status.gotomeeting.com/
Jonathan Spence
6 years agoActive Contributor
I'm still not seeing my two most recent webinars (at 1:00 and 3:00)... my 10:00 just popped. How long should it take to have these reports available?
kdurigan
6 years agoActive Contributor
My 11:00 just poped.
I did one in February and the results came out immediately.
I believe the system may be overloaded this last weeks...
- AshC6 years agoRetired GoTo Contributor
As you can imagine, we have placed a very high importance on the security of your information, and are working tirelessly to ensure all of it is fully recovered. Due to the scope of this issue the time frame may take several days to complete. I thank you for your patience.
- flmoreirai6 years agoVisitor
Hello, we're having the same issue. Participants showing as 0 and no analytics reported.
Meeting ID 692-022-611
- TheManuGarcia6 years agoActive Contributor
Same here, attendees are shown as 0 and no report can be found.
This is happening in 3 different GTW accounts for 3 different webinars that were hosted today.