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Chris_CGN's avatar
Chris_CGN
New Contributor
6 years ago
Solved

Webinar Registration Link now leads to my cloud recording?

Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings?...
  • AshC's avatar
    AshC
    6 years ago

    Chris_CGN  The only way for an old registration link to lead to a cloud recording is if that scheduled webinar had checked the feature for 'send new registrants to the recording' on the emails customization section. 

     

    ** We plan to change the default behavior for this in the future.

JensPF's avatar
JensPF
New Contributor
6 years ago

Thanks for the reply. We do not send a follow-up email, yet do see views on the videos.

I believe if the video is recorded online the the registration page stays online after the event ended, and new registrants are sent to the video. There needs to be a way to disable that.

Chris Droessler's avatar
Chris Droessler
Respected Contributor
6 years ago

Open your webinar in the GoToWebinar dashboard.

In the Registration section, find After Session Video.  Click the Video link and disable the associated video. 

 

You could instead add a link to a corporate video that folks who register after the end of the webinar see.