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New Contributor

Webinars not Recording on dashboard



We run several webinars a week from several computers, these webinars are auto-recorded by the presenters and then I log into the dashboard download them and then upload to YouTube. However, in the last two weeks several of the webinars that we run weekly aren't being recorded on the dashboard. On some it shows a record of them in "past recordings" but there is no video to download but others there is not record of them having taken place at all even though it was broadcast. One of the presenters is using the same computer as someone who isn't having this issue so I don't think it's an issue with the computer itself.


Any ideas of what it happening here?


Many thanks


LogMeIn Contributor

Re: Webinars not Recording on dashboard

Hi Hannah,

Would you be able to document the missing webinars from your dashboard, to see if any are scheduled as a 'recurring' type, pre-recorded, or single broadcast?