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Chris_CGN's avatar
Chris_CGN
New Contributor
6 years ago
Solved

Webinar Registration Link now leads to my cloud recording?

Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings?...
  • AshC's avatar
    AshC
    6 years ago

    Chris_CGN  The only way for an old registration link to lead to a cloud recording is if that scheduled webinar had checked the feature for 'send new registrants to the recording' on the emails customization section. 

     

    ** We plan to change the default behavior for this in the future.

Connective's avatar
Connective
Active Contributor
7 years ago

Please enable some sort of end date for webinars so that I no longer continue to receive email registrations for a webinar that has already happened. There must be some way to disable that registration URL or close the webinar. I continue to recieve notifications of people that register for a webinar that took place in July 2018. Somehow folks are finding the URLs and trying to register. Please disable URLs for past webinars or add an 'end date' to the webinar that will no longer allow registrations.

AshC's avatar
AshC
Retired GoTo Contributor
7 years ago

Hi there,

If you can edit that webinar in your history, you may either remove the video linked to it (uses the original webinar registration link), or disable the notification to Organizers on the Registration settings themselves.

 

  • rpstl's avatar
    rpstl
    New Contributor
    6 years ago

    That doesn't really solve the issue, I'd expect the registration link to expire automatically after the event is finished.

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      6 years ago

      The need to delete past events is one of our top requests, and I believe work is being done on it soon-- although I'm not sure when this function will be ready yet...

      • OliviaJi's avatar
        OliviaJi
        New Contributor
        6 years ago

        Hi Ash,

         

        Is there an update on when the ability to delete past events or restrict registration for past events will be enabled?

         

        Many thanks,

        Olivia

    • Chris Droessler's avatar
      Chris Droessler
      Respected Contributor
      6 years ago

      I count on the webinar registration link to NOT expire after the end of the webinar.  When people try to register for our webinar after the webinar is over, they get the recording of the webinar.

       

      Your needs are different.  AshC gave some good advice.

       

      I do not see a way to delete a past webinar?  AshC, can you look into this feature request?

      • rpstl's avatar
        rpstl
        New Contributor
        6 years ago

        I didn't know about this use case (video access). Then it makes sense to keep it live but still it will be good to e.g. have a message saying something like "the event is over but to access the recording please register...." etc.