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Forum Discussion
Golnaz
11 years agoNew Member
the number of attendees by Phone
How can I find out how many attendees were in webinar by Phone?
- 10 years ago
Hi,
Only webinar attendees that join using our software are captured for our attendee report. If an attendee only dials into the audio of a webinar they will not be listed in any reporting.While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant.
Kelly Damato
9 years agoNew Member
Is there a way to track and count unidentified callers (people who only call in because security prevents them from accessing the site) in GoToWebinar?
Heather Matthew
9 years agoNew Member
This reply was created from a merged topic originally titled Call-in attendee not showing up.
An attendee who has called in to the webinar (not logged in via the link ... she's driving) is not showing up on attendee list. Therefor, she can't be muted/unmuted and participate in the discussion.
An attendee who has called in to the webinar (not logged in via the link ... she's driving) is not showing up on attendee list. Therefor, she can't be muted/unmuted and participate in the discussion.