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plc1982
New Contributor

Screen resolutions changing after exiting LogMeIn

Hi all,

 

I have an issue on a number of PCs where I set the desktop resolution to 1920 x 1080 but as soon as I exit the PC it reverts to 1024 x 768.

 

I'm convinced this issue is related to the LMI Mirror Driver but disabling it doesn't necessarily fix it.

 

Has anyone experienced this issue and able to advise?

 

To confirm these PCs are 4k outputs - when logged in I have a wide variety of resolutions available both through LogMeIn and Windows. It's just when exiting the PC through LogMeIn that the resolution changes.

 

Thanking you in advance.

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