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RafaGallardo
New Contributor

Local keyboard and mouse do not respond

I have a Windows 10 with LogMein Pro that, when it locks due to inactivity, once you try to unlock it locally, the keys do not respond. However, you connect to it via LOGMEIN and the keyboard and mouse respond both locally and from the remote computer.

 

The keyboard and mouse are not responding locally until I reboot.

 

Are there any related issues?

1 ACCEPTED SOLUTION

Accepted Solutions
RafaGallardo
New Contributor

Re: Local keyboard and mouse do not respond

Thank you. I have reinstalled LOGMEIN and, so far, it has not happened again.

View solution in original post

2 REPLIES 2
AshC
LogMeIn Contributor

Re: Local keyboard and mouse do not respond

@RafaGallardo  There aren't any known issues like the one you describe.  Is this the only PC that's affected?  If so, have you already re-installed the endpoint there? 

RafaGallardo
New Contributor

Re: Local keyboard and mouse do not respond

Thank you. I have reinstalled LOGMEIN and, so far, it has not happened again.

View solution in original post