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Local keyboard and mouse do not respond
I have a Windows 10 with LogMein Pro that, when it locks due to inactivity, once you try to unlock it locally, the keys do not respond. However, you connect to it via LOGMEIN and the keyboard and mouse respond both locally and from the remote computer.
The keyboard and mouse are not responding locally until I reboot.
Are there any related issues?
Thank you. I have reinstalled LOGMEIN and, so far, it has not happened again.
5 Replies
I did - The issue is specific to when I am swapping between my keyboard, and mouse - I also thought it might be my mouse configurations, but that did not help either.
At quite a loss.
I am having a similar issue. My keyboard seems to simply disconcect when I work with my mouse. I have to minimize and reopen Logmein to get it going again, and sometimes it still doesn't boot back up.
This is aggravating when it comes to emails, but I spend most of my time in adobe programs (very mouse/keyboard heavy programs) and am basically unable to get my work done.Thank you. I have reinstalled LOGMEIN and, so far, it has not happened again.
RafaGallardo There aren't any known issues like the one you describe. Is this the only PC that's affected? If so, have you already re-installed the endpoint there?
