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OniHanya's avatar
OniHanya
New Contributor
6 years ago

Logmein Account

I have login to my account in web . But i fogot to save print code list for login and i stuck there , i go to account setting to turn off 2 - step security  and find print code list but i cant see . What do i do now ??? . Please help me .

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    OniHanya  If you have disabled the 2-step verification process for your account, then you should be able to regain access by sending yourself a forgot password email from the login screen?

    • OniHanya's avatar
      OniHanya
      New Contributor
      6 years ago

      Thanks for your help AshC . But even though i turn off 2 step Security , login will send me email Security Code and i copy to login page but i will stuck next page with a message :

       

      " The email address and password you've entered are correct. Now enter any one of the valid codes from your printed security code list. Please remember to mark the code you enter now as used, as each code can only be used once.  " 

       

       

      I dont remember " printed security code list " i fogot to save this list and i try all way to take back my account , but still useless . What do i do now ? Please help me .