Forum Discussion

sbouchard's avatar
sbouchard
New Contributor
7 years ago
Solved

Unattended access and windows updates

After Installing update 1809 fron Microsoft the logmein console does not start anymore

  • sv5's avatar
    sv5
    7 years ago

    Hello sbouchard!

    I think you should uninstall the Tech Console and reinstall it from our Beta site. Because the current Live version of the Technician Console will crash before it has a chance to install the update.

     

    How to uninstall the Rescue TC from the browsers

15 Replies

  • sv5's avatar
    sv5
    GoTo Contributor
    7 years ago

    You are welcome and sorry for the inconveniences.

    Regards,
    Sandor

  • sv5's avatar
    sv5
    GoTo Contributor
    7 years ago

    Could you try to download and install this Desktop TC?

    Beta DTC

  • sbouchard's avatar
    sbouchard
    New Contributor
    7 years ago
    I did all that but it does not want to install. With Windows 10 version 1803 no problem. A soon As I install the new 1809 version . Logmein is not working anymore
  • sv5's avatar
    sv5
    GoTo Contributor
    7 years ago

    In that case you can uninstall it from the "programs and features" as the other applications.

  • sv5's avatar
    sv5
    GoTo Contributor
    7 years ago

    Do you use browser based Technician console or Desktop version of it?

  • sv5's avatar
    sv5
    GoTo Contributor
    7 years ago

    Hello sbouchard!

    I think you should uninstall the Tech Console and reinstall it from our Beta site. Because the current Live version of the Technician Console will crash before it has a chance to install the update.

     

    How to uninstall the Rescue TC from the browsers

  • sbouchard's avatar
    sbouchard
    New Contributor
    7 years ago

    Tried the Beta and also not working. I found out that the LMIRTechConsole.exe file is not installing in the directory