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Angel-eDesign
New Contributor

Does putting a session on hold stop file manager progress?

In midst of rather large file transfer, and don't want to test this...can't find an answer.  Does anyone know if putting this session on hold would stop the file manager progress?

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AshC
Retired GoTo Contributor

Re: Does putting a session on hold stop file manager progress?

Sorry for the delay @Angel-eDesign , as I had to test this out myself.  The data being transferred does pause at the same time you Hold the screen sharing etc.


Ash is a member of the LastPass Community Care Team.

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7 REPLIES 7
AshC
Retired GoTo Contributor

Re: Does putting a session on hold stop file manager progress?

Hi @Angel-eDesign 

Sorry, I'm not 100% clear on what you mean by "on hold".... ?  Are you just pausing screen sharing?


Ash is a member of the LastPass Community Care Team.

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Angel-eDesign
New Contributor

Re: Does putting a session on hold stop file manager progress?

Holding the session.  As opposed to ending the session, transferring the session etc.

AshC
Retired GoTo Contributor

Re: Does putting a session on hold stop file manager progress?

@Angel-eDesign  And just to confirm, this was using LMI Rescue--- not Remote Support?


Ash is a member of the LastPass Community Care Team.

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Angel-eDesign
New Contributor

Re: Does putting a session on hold stop file manager progress?

yes

AshC
Retired GoTo Contributor

Re: Does putting a session on hold stop file manager progress?

@Angel-eDesign  Did some testing, and it seems all data transmission is paused--- inlcuding file transfer / sync.


Ash is a member of the LastPass Community Care Team.

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Angel-eDesign
New Contributor

Re: Does putting a session on hold stop file manager progress?

@AshC  Thank you!  I have not had a chance to test again, so I appreciate it!

AshC
Retired GoTo Contributor

Re: Does putting a session on hold stop file manager progress?

Sorry for the delay @Angel-eDesign , as I had to test this out myself.  The data being transferred does pause at the same time you Hold the screen sharing etc.


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!