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ElsaBalboa
New Member

Verification Code

My LogmeIn profile is saved and my computer is now attached to my LogmeIn account.  When I try and log on from my laptop or another PC, LogmeIn sends a verification code.  I am not receiving these verification codes in my inbox, but I do receive the password change emails very quickly.  Anybody know why this might be happening?

1 REPLY 1
hollywood68
New Member

Re: Verification Code

As you have seen the message /email focuses on advising you of a failed login though never produces a code.
To get around this, go to your account settings
https://accounts.logme.in/accountsettings.aspx

 

Then under notifications, untick the option for failed login attempts.
Save/apply


Then go attempt to login again, and it will notify of the code being sent

Then check your mail, it should now appear

 

It seems that notification is take priority the code generation email

Poor design really. Cannot see how they overlooked this