cancel
Showing results for 
Search instead for 
Did you mean: 

Rescue News

AmberW
137 Views
0 Comments

The Rescue Product Team is excited to announce that version 4.0.2 of the Rescue ServiceNow integration is now certified on ServiceNow Utah, the Spring 2023 release for ServiceNow.

Read more...

  • news
AmberW
156 Views
0 Comments

Join us for a weekly webinar series exploring the many features and capabilities of Rescue. 

Read more...

  • news
AmberW
343 Views
0 Comments

Rescue has been hard at work investing in new features to help you un-complicate the complicated and do more for less. 

Read more...

  • news
AmberW
612 Views
0 Comments

We proudly present the brand-new look of the Rescue Admin Center containing the full feature set of the old version. 

Read more...

AmberW
1048 Views
0 Comments

As part of our commitment to provide exceptional service and reliability to our customers, we're happy to inform you that we will be upgrading the current live Rescue Technician Console (OS: Windows) from version 7.12.3379 to 7.50.3563 on March 23rd, 2023

Read more...

AmberW
1323 Views
0 Comments

The Rescue Product Team is excited to announce that Rescue users can now install the Calling Card as a Windows service, allowing for a much easier and streamlined experience for non-admin users joining a Rescue session. This is a highly requested feature for our customers who are constantly striving to improve the connection experience for their users.

Read more...

AmberW
226 Views
0 Comments

Date and Time:  Saturday,  November 19, 2022, 5:00 AM to 7:00 AM UTC / 12:00 AM to 2:00 AM Eastern

Read more...

  • news
AmberW
232 Views
0 Comments

We know a lot of you have waited patiently for this guide, and we thank you! 

Read more...

  • news
AmberW
836 Views
5 Comments

The ability to install the Rescue Calling Card as a Service is now in Beta, the feature allows users to install the Calling Card in full service mode. 

Read more...

  • news
AmberW
387 Views
0 Comments

As well as being certified on ServiceNow Tokyo (before its official release!!), the following enhancements are now available:  Compatibility with ServiceNow Interactions and Custom Field Mappings between Rescue and ServiceNow!

Read more...

AmberW
312 Views
0 Comments

The Rescue Product Team released Enhanced Admin Group Permissions to the live environment

Read more...

  • news
AmberW
566 Views
1 Comment

Today we are excited to announce that the Rescue ServiceNow integration is now certified on ServiceNow San Diego, the 2022 spring release for ServiceNow.

Read more...

  • news
AmberW
962 Views
7 Comments

A new version of the Rescue Technician Console and Windows Applet is now available! 

Read more...

AmberW
1146 Views
0 Comments

As part of our commitment to provide exceptional service and reliability to our customers, we’re happy to inform you that we will be upgrading the current live Rescue Technician Console (OS: Windows) from version 7.12.3325 to 7.12.3379 on April 28th, 2022

Read more...

  • news
AmberW
223 Views
0 Comments

As part of our commitment to provide exceptional service and reliability to our customers, GoTo will be conducting a Rescue EU service maintenance on the following date and time listed below. As always, our teams will take all the appropriate actions to minimize service interruptions during these events.

Read more...

  • news
AmberW
291 Views
0 Comments

As part of our commitment to provide exceptional service and reliability to our customers, Rescue will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Read more...

  • news
AmberW
276 Views
0 Comments

As part of our commitment to provide exceptional service and reliability to our customers, we wanted to inform you that the April 28th Rescue Lens (US-based customers) maintenance has been postponed to May 4th.  As always, our teams will take all the appropriate actions to minimize service interruptions during these events.

Read more...

  • news
AmberW
587 Views
0 Comments

We know that Azure AD Users have been waiting for a better sync option from Rescue - and it has arrived!     A new version has been released as of March 28, 2022 to include multiple features and fixes! 

 

 

Read more...

  • news