problem

86 Topics

Refund. How?
I would like a refund for the "LogMeIn Hamachi Premium" payment I made today. Reason: This did not remove the 256 member limit! (I already have one premium group) LCWCCM2B504100B
gradarius
7 months ago Place Pro Discussions
1.2KViews
0likes
3Comments
Can't drag objects from one screen to another remotely without stopping
One day I was able to drag objects from one screen on my remote PC(Windows 10) to the other screen, then one day I cannot without stopping first. Seems like this happened when I started using the Mac version of LogMeIn client. For example, I can click and drag a Windows Explorer window from one screen to another, but when the window is halfway between the 2 screens it stops, I must 'unclick', drag my mouse pointer to the destination screen and continue to click and drag. Very annoying. Both my Mac and the remote PC are running 2 monitors and I have LogMeIn set to Multi-Monitors.
MotionMatt
12 months ago Place Pro Discussions
4KViews
0likes
10Comments
LMI is showing 4 monitors but only 2 are plugged in to host computer
Recently stumbled upon this issue. After signing in and selecting all monitors in the LMI options panel, it shows me 4 monitors but the host computer only has 2 monitors plugged in. It shows 2 generic non-pnp monitors and 2 generic pnp monitors. They look to just be mirrors of each other but the second monitor seems to operate separately. What could be the cause of this issue?
Dino-M
12 months ago Place Pro Discussions
2.4KViews
1like
6Comments
Mac host only showing desktop wallpaper and menu bar
Mac has just received a new update (to Big Sur) I log in with Windows 10 and all I see isdesktop wallpaper and menu bar. I've checked the security settings, everything LogMeIn related is checked. The issue began with the update.
Anon127206
3 years ago Place Pro Discussions
6.7KViews
0likes
26Comments
2 Monitors - Diff res. - LogMeIn will not go full screen on 2nd monitor (1080 / 1440)
Hello everyone, I am helping out my wife who's work is using LogMeIn for remote access into their office. At home she has 2 monitors 1 - 24" 1080;p 1 - 27" benQ 1440p monitor. We have her set up with 2 separate screen sessions, she has 2 monitors at work. The issue is, the 24" 1080 screen can open full screen and looks fine. But the 1440p monitor, only goes up to 1920 x 1080 res and leaves a large black border around it. Is this is a limitation of LogMeIn? Can it not scale 2 different resolutions or is it a limit of the "source" computer screen resolutions? I was planning to buy her a 2nd matching 1440p monitor, but if LogMeIn wont scale to use 1440p.....no real point. Appreciate the help.
Solved
Mathiau
3 years ago Place Pro Discussions
4.9KViews
0likes
5Comments
Certificate of Tax Residence 2022
Hello, In order to comply with double tax agreement between Poland and Ireland I need a copy of Certificate of Tax Residence 2022 from your Irish subsidiary: LogMeIn Ireland Limited with VAT number:IE9834481A Please send it to my forum email addres. Thank you!
Solved
DataSystem
3 years ago Place Pro Discussions
2KViews
0likes
5Comments
Disconnected (Applet)
Hello team do you have a solution to this issue, when I try to connect to a computer, this is happening more frecuently,
jcokbrera
3 years ago Place Pro Discussions
978Views
0likes
0Comments
IN SPANISH: Estatus de Tunel retransmitido...
IN SPANISH: A pesar de que el servicio VPN Hamachi que tenemos por varios años en la empresa sí es pagado, muy frecuentemente y ultimamente ciertas conexiones de los usuarios se ponen en estatus "Tunel retransmitido", ocasionando muy serios problemas de velocidad porque la conexión se pone excesivamente lenta. Cabe resaltar que, en la empresa tenemos un servicio dedicado de Internet por Fibra Óptica, con un excelente ancho de banda y sin compartición. El correo relacionado a nuestro servicio VPN Hamachi es: gmvd@hotmail.com. Atentamente, Ing. Jorge Vazquez Donoso Gerente General INCAMEP S.A. Guayaquil - Ecuador.
gmvd
3 years ago Place Pro Discussions
3.2KViews
0likes
3Comments
Black screen from Mac host
This has been a common topic over the years. I am running Windows 10 Enterprise at work. I have a Mac desktop at home running Big Sur. Over the past several months, whenever I try to access my home computer (the Mac) from my office computer, it's 50/50 on whether I can see and use the Mac or simply get a black screen. About 2-3 weeks ago, I was able to access my Mac. This week, it's just the blank screen. Actually, a couple of days ago, I could see the menu bar and the wallpaper on my Mac but couldn't see or use any apps. I attempted to fix that and now I only see a black screen. Any suggestions?
Solved
bdwhit2
3 years ago Place Pro Discussions
7.2KViews
0likes
10Comments
2nd Monitor active but not visible
Just recently this situation occurred. I can see that the 2nd monitor is active, but when I switch to it, nothing appears on any monitor. The window seems to be "virtually minimized", meaning that the the width is nil and the height is full. If I do a mouse-over on the taskbar (client side), I can maximize the screen. I can also switch to single monitor mode and switch between monitors. I cannot resize the monitor to fit any of my monitors. Thanks for any help or suggestions
rdg-riibner
3 years ago Place Pro Discussions
682Views
0likes
0Comments