Dynamic groups and areas to use them
We would like to see Dynamic groups, that can be set up using a keyword, device category, Device manufacturer etc. These groups could then be selected for Remote Execution jobs or Policies. This would save time and guarantee that a new device is automatically added to the jobs in this area. For example, when setting up a Remote Execution or Policies, instead of selecting a device, you can select a Dynamic group. The system then will apply the jobs against these groups and any devices within them.Zero trust - prompt frequency
Currently our helpdesk users can set their own Zero Trust Prompt Frequency (upon each sensitive task, once a day, once a week). Is there a way that I as the admin can set it for them? We want all licensed users to be required to enter their signature key as often as possible and not be able to bypass it for a day/week.
Allow User Groups to be assign permission to device groups
Hi All, I have a suggestion that I think would help streamline the provisioning and user management processing in GoToAssist/GoToResolve, allowing user group to be assigned permissions to a device group. The primary efficiency here would be that you can assign a single user group to multiple device group and thus lower the amount of user configuration needed to a single assignment. For more advanced enterprises this change will also allow automatic provisioning, which can already add users to a user group on creation, to provision access to device groups with zero administrative interaction. In organizations that have role based access control implemented this could result in a true zero touch identity architecture for GoToResolve. Suggestion Example: User Group 1 has access to Device Groups A, B, and C User Group 2 has access to Device Groups A, B
Site Filtered Login
Would like a function so an admin at a separate site of the company can sign in and work with items only in their location. Ex. Joe at Plant 1 can see and change Plant 2 and 3 devices. How can Joe sign in and see only Plant 1 but be able to add/update/delete/enroll devices as needed?
The ability to disable chat logs for organizers
Hello LogMeIn team, LetÃcia's client, We asked for the following improvement in GotoMeeting. She would like them to include a function to disable chat logs in general. We saw that it is possible to manually disable computer to computer as shown in the image below: However, this action becomes unfeasible for them to be executing on the organizers' machine and also for the participants, do you understand? Disabling chat is also not a viable option for them as they need this feature, they just do not want the content chatted during the meeting to be saved on the machine of customers and organizers
