GilbertoVieira
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Joined 5 years ago
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Same machine with another technician together
He cannot access the same machine with another technician together, because of that, if he and his colleague want to provide support, one person has to use LogMeIn and another person has to use a free platform. e-mail:suporteti@sgpbr.com.br663Views0likes0CommentsThe application does not have integration with the copy and paste
"The application does not have integration with the copy and paste of the system, being necessary to activate the file download manually and transfer the file through the manager, similar to an FTP. Having this integration to copy and paste and being active right when establishing the connection will facilitate the customer's time. e-mail:luiz.alberto@cnseg.org.brSolved1.4KViews0likes1CommentCentral can access without the internet
The client gave the idea of the Central and the can access could work without the internet, his case is very specific because in some branches of his the internet is weak and almost failed, and without internet he cannot work properly. I believe that this would help a good part of our customers. https://share.vidyard.com/watch/ReeoD9Vjn14vcWJfgGRzuh This video shows the indirect competitor working without internet over the customer's network / IP. Today the LMI works with the internet. The ideal is to work also without internet, as Team Viewer can.865Views0likes0Comments