KFairley
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Limiting recording viewing by time
I would like to limit the ability to view recordings to a set time, i.e. 90 days. I am losing training revenue from customers going back to the recordings long after the training and using my training materials to train others in their company. Is there a setting to limit the use of recordings to attendees and to a set time limit? Thanks, Kris Fairley808Views1like2CommentsRe: Logitech Spotlight presentation remote
HI Glenn, Sorry for the late response I finally figured out most of my issues and it was not with the presentation remote. It was actually an issue with my Dell docking station/port duplicator. I have since stopped using said docking station when presenting with any GoTo applications and just using my docking station and have been using my remote and have not had the same issues come up. Sincerely, Kris Fairley I appreciate your help with this issue.2.3KViews1like1CommentRe: Logitech Spotlight presentation remote
Hi Glen, I am trying to attach the logs, but the system is telling me that no matter how I format the files the file type is not supported. I tried zip, 7z, txt, and just the log file. The files can be downloaded from wetransfer.com at the following url: (edited GlennD) The goto.log file is from this morning. the goto.old.log file is from a training that I did last week and had no issues at all. Thanks, Kris3KViews0likes3CommentsRe: Logitech Spotlight presentation remote
Hi Glen, I also realized today that trying to share Google Earth is causing similar issues. I had to reboot my computer in the middle of a training due to this issue. If you are unable to recreate the issue, please reach out and I can send the custom KML files that I was attempting to display. Thanks, Kris3.1KViews0likes0CommentsRe: Logitech Spotlight presentation remote
Hi Glen, Thanks for responding. I have been using this device for several years with no issues. Not being able to use it complicates my delivery since I am no longer able to effectively emphasize important aspects of the software that I am training people to use. Any help in regaining the use of my presentation remote is greatly appreciated. If you or your team need any further information from me, please do not hesitate to reach out! Thanks, Kris3.1KViews1like1CommentLogitech Spotlight presentation remote
I have encountered an issue using a Logitech Spotlight presentation remote. I have been using this remote with GoToMeeting for several years. I am now using GoToTraining and when I start the software to use the highlight features, both GoToTraining and GoToMeeting crash. I am using both the training and meeting webapp rather than the desktop software. For the logitech software, I am at the latest version 1.1.32/1.60.33. Has anyone else had similar issues when using a similar device?Solved3.2KViews0likes9Comments