alarson-nwpump
Active Contributor
Joined 3 years ago
User Profile
User Widgets
Contributions
Console App stuck on "Email verification pending"
Not sure why this is an issue, or what is even causing it, but this only seems to be an issue with the desktop application (not the web app version). I currently run Windows 11 (which I don't think is the problem). I already tried reinstalling the application (and wiping the residual data prior to reinstall), but the issue still occurs. Is this a new bug that hasn't been caught yet? It's been really irritating having to swap back into the browser to use GoTo Resolve.1.1KViews0likes4CommentsRe: Unattended Support goes Offline when computer monitors go blank
Oh and when setting the screen to turn off as never does work, but that's not feasible to have it always dimmed. I know that since the computer is still connected, you guys just need to programmatically turn the screen back on, and allow things to connect, rather than it assuming that the computer is offline because of the screen being turned off by power settings.1.2KViews1like1CommentRe: Unattended Support goes Offline when computer monitors go blank
Windows 11 (version 10.0.22621.0) Dell Latitude 5520 Power settings are set such that: "When plugged in, turn off my screen after" = "15 minutes" "When plugged in, put my device to sleep after" = "Never" And those settings do work, because after the 15 minutes, I'm able to still ping the computer but it shows up as Offline in the console.1.2KViews1like0CommentsUnattended Support goes Offline when computer monitors go blank
To be clear the computer is a laptop, that I've set to never sleep. After a while, the computer dims the monitors (still online). But, when the monitors shut off (computer is still awake, and I can confirm by pinging it), it shows it as offline in the console. Why is this? A bug?1.2KViews0likes4CommentsRe: Sessions flickering when just viewing
I also get this issue, flickering mainly happens when not actively using the device (in view but when grayed out). When using it, might get occasional flickering. I've only been using Windows 11 with GoTo Resolve, so it may or may not be related to that. So far, I only ever use the desktop console application: GoTo Resolve Desktop Console: Version 1.6.0.94 Windows 11: Version 22H2 (OS Build 22621.674) I'll be back on this forum tomorrow with my graphics card information, and if I have logs where should I send that to?2.7KViews0likes5Comments