jte
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Joined 2 years ago
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"Seen" calls become "unseen" again and again
Many times -- probably more than half the times -- when I restart GoTo Connect, one to a few calls is tagged as "unseen" even though I have clicked "Mark all as seen" on those same calls before. For example from this morning: There are two calls that I got two days ago. I marked them as seen on the day I got them. Yesterday, when I turned on my laptop and Connect reopened, both calls were tagged as unseen. I used Mark all as seen to remove the tags. Today, when I turned on my laptop and Connect reopened, both calls were again tagged as unseen. This has happened repeatedly since I began using Connect a little more than two months ago. It isn't always the same calls, but more often then not, there is some call or two -- I think rarely or never more than two -- that reverts to unseen after being seen. This is clearly about the smallest problem in existence, but anyhow a teeny tiny bit annoying and so here I am wondering if there's a way to get "seen" to stick. Thanks!303Views0likes1CommentAdd ability to comment on voicemail transcription
Hi there, I would like to be able to add a comment or note to a voicemail transcription. For example, when the transcription has made an error, I want to be able to add a comment or note that shows the correction, without actually editing the original transcription. (For record-keeping reasons, it would be a terrible idea to be able to edit the original transcription, at least without some kind of tracking and version history being saved.) Thanks.Print or export a text/sms message conversation
I'm using GoTo Connect, including the text messaging feature. Is there a way to export / copy / print an entire text string? [Update] I am able to click my cursor at the beginning of the text string and then drag and copy the complete string manually. For a short string, that is fine, but it is sub-par for a long string. I am hoping there is a function within GoTo Connect that allows me to copy/export/print a long string more easily. Thanks! Jon